WisDM
Simplified IoT Fleet
Management
A cloud-based platform to manage RAK IoT networks of any complexity
Check out WisDM WisDM
Manage IoT Networks
WisDM brings routine configuration, monitoring, and maintenance tasks from a single device level to the full-power IoT network scale, allowing your team to manage whole networks with the same simplicity as an individual gateway.
Benefit from Remote Orchestration
Being a SaaS platform, WisDM lets you deploy, update, and manage your physical IoT devices remotely. Cloud-empowered features like real-time alerting, synchronization, and emergency roll-back help you keep your devices operating from the comfort of your office.
Designed specifically for the WisGate Edge Series, WisDM device management software supports IoT networks of any scale built around these commercial-grade gateways for LoRaWAN® from RAKwireless
Whether you represent a small team, enterprise IT department, or IoT managed service provider with multiple deployments, WisDM is ready to make your life easier.
No more device-by-device firmware updates via VPN, copy-paste server settings adjustments, or learning about lost connections after hours of data are lost. Robust remote management for IoT networks coupled with a flexible user permission system reduces the cost of IoT deployment maintenance, enforces access management policy, and increases visibility in all aspects of device management.
Check out WisDMBest-in-Class Features for Managing IoT Gateways
Security-First Architecture
While WisDM does not store any data exchanged between gateways and end devices, it does treat all sensitive configuration and state monitoring data with its encryption. An enterprise-grade security approach is implemented to protect all infrastructure components, data in motion and rest. Our security team constantly monitors and runs generalized tests to identify potential issues with automated audits and elaborate incident response plans.
Built-in Network Server
Start processing your data right on the gateway! Smart implementation of a network server functionality on the gateway firmware level, fully supported by the WisDM remote management, allows you to add end devices to the gateway and applications to gather, filter, and streamline received data. By choosing the Built-in network server work mode, you do not need to switch to any other mediator platform to orchestrate your IoT business data.
Over-the-Air (OTA) Update
Gone are the days of connecting gateways one by one and performing manual flashing. With WisDM, you can schedule firmware updates and trigger it manually or automatically—everything over the air, anytime.
Gateway Pre-provisioning
It isnʼt necessary to perform a tedious setup procedure after deploying a gateway. Firmware and settings can be pre-provisioned, meaning that when gateways come online, they are running precisely to specifications.
Real-time IoT Network Monitoring
WisDM gives you a comprehensive overview of your IoT network status like never before. Get immediately notified about critical gateway issues, track gateway online status and GPS position, check details on the current gateway performance, and more. The Built-in network server work mode brings you a step further and provides additional visibility for connected end device report statuses.
Remote Gateway Troubleshooting
Looking for some expert troubleshooting tools? WisDM provides them remotely. Use the Packet Capture feature to monitor each packet exchanged between end devices and gateways, with all important details like RSSI, SNR, or Air time at hand. For the most flexible pro investigations, open a direct SSH session right within the protected and user-friendly cloud WisDM interface.
MultiWAN Configuration
WisDM reports the current status of Internet access and allows you to remotely configure each of the IoT gateway WAN interfaces (Ethernet, Wi-Fi, Cellular) and set priorities for them, enabling the gateway to automatically switch between interfaces if any connectivity issue is detected.
User Role Management
Whether large or small, organizations will have different users with diverse tasks and accompanying authority to interact with systems. WisDM provides a multi-tiered user and permission management system, ensuring that even the most demanding organizations like service providers can manage access and visibility for their administration teams and customers.
An Affordable Solution for IoT Device Management
WisDM is Free for Small Deployments
On Demand
For more than 10,000 gateways please contact support
Minimum gateways for this subscription is 100
US$312.50
Per month
US$3750.00 BILLED ANnUALLY
Gateways
AnnuallySupport response time
within 72 hrs
within 48 hrs
within 48 hrs
within 36 hrs
within 36 hrs
Support portal
Support portal
Support portal, Email
Support portal, Email
Support portal, Email From 1000 gateways: Phone, Mattermost, Slack
LoRaWAN® Network: Build-in network server, basic station, packet forwarder
Remote management and configuration in bulk
Trouble shooting: SSH tunnels, real time and history system log
Alert and monitoring: gateway performance, packet capture, event notification
Monitoring of RAK external battery system
Solar battery historical events
30 days
30 days
30 days
90 days
90 days
WisDM API
You don’t need a credit card to start with our Community plan. You’ll see the dashboard on choosing Community.
For registered businesses only (business name, address and VAT ID is a must).
For registered businesses only (business name, address and VAT ID is a must).
For registered businesses only (business name, address and VAT ID is a must).
For registered businesses only (business name, address and VAT ID is a must).
Community
Free
account and support
Gateways
Manage up to 3
Support response time
within 72 hrs
Support communicaton channel
Support portal
Core network and gateway management features
LoRaWAN® Network: Build-in network server, basic station, packet forwarder
Remote management and configuration in bulk
Trouble shooting: SSH tunnels, real time and history system log
Alert and monitoring: gateway performance, packet capture, event notification
Features
Monitoring of RAK external battery system
WisDM API
Not supported
You don’t need a credit card to start with our Community plan. You’ll see the dashboard on choosing Community.
Sign Up to Start
Using WisDM Today
It’s totally free to get started with WisDM for your first three devices. Use your existing RAK ID account—our single sign-on authentication system—or register a new one and set up WisDM immediately.
Start working with WisDM
