WisDM

Simplified IoT Fleet
Management

A cloud-based platform to manage RAK IoT networks of any complexity

WisDM
WisDM user interface

Manage IoT Networks

WisDM brings routine configuration, monitoring, and maintenance tasks from a single device level to the full-power IoT network scale, allowing your team to manage whole networks with the same simplicity as an individual gateway.

Benefit from Remote Orchestration

Being a SaaS platform, WisDM lets you deploy, update, and manage your physical IoT devices remotely. Cloud-empowered features like real-time alerting, synchronization, and emergency roll-back help you keep your devices operating from the comfort of your office.

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Designed specifically for the WisGate Edge Series, WisDM device management software supports IoT networks of any scale built around these commercial-grade gateways for LoRaWAN® from RAKwireless

Whether you represent a small team, enterprise IT department, or IoT managed service provider with multiple deployments, WisDM is ready to make your life easier.

WisDM WisGate

No more device-by-device firmware updates via VPN, copy-paste server settings adjustments, or learning about lost connections after hours of data are lost. Robust remote management for IoT networks coupled with a flexible user permission system reduces the cost of IoT deployment maintenance, enforces access management policy, and increases visibility in all aspects of device management.

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Best-in-Class Features for Managing IoT Gateways

Security-First Architecture Security-First Architecture

While WisDM does not store any data exchanged between gateways and end devices, it does treat all sensitive configuration and state monitoring data with its encryption. An enterprise-grade security approach is implemented to protect all infrastructure components, data in motion and rest. Our security team constantly monitors and runs generalized tests to identify potential issues with automated audits and elaborate incident response plans.

Built-in Network Server Built-in Network Server

Start processing your data right on the gateway! Smart implementation of a network server functionality on the gateway firmware level, fully supported by the WisDM remote management, allows you to add end devices to the gateway and applications to gather, filter, and streamline received data. By choosing the Built-in network server work mode, you do not need to switch to any other mediator platform to orchestrate your IoT business data.

Over-the-Air (OTA) Update Over-the-Air (OTA) Update

Gone are the days of connecting gateways one by one and performing manual flashing. With WisDM, you can schedule firmware updates and trigger it manually or automatically—everything over the air, anytime.

Gateway Pre-provisioning Gateway Pre-provisioning

It isnʼt necessary to perform a tedious setup procedure after deploying a gateway. Firmware and settings can be pre-provisioned, meaning that when gateways come online, they are running precisely to specifications.

Real-time IoT Network Monitoring Real-time IoT Network Monitoring

WisDM gives you a comprehensive overview of your IoT network status like never before. Get immediately notified about critical gateway issues, track gateway online status and GPS position, check details on the current gateway performance, and more. The Built-in network server work mode brings you a step further and provides additional visibility for connected end device report statuses.

Remote Gateway Troubleshooting  Remote Gateway Troubleshooting

Looking for some expert troubleshooting tools? WisDM provides them remotely. Use the Packet Capture feature to monitor each packet exchanged between end devices and gateways, with all important details like RSSI, SNR, or Air time at hand. For the most flexible pro investigations, open a direct SSH session right within the protected and user-friendly cloud WisDM interface.

MultiWAN Configuration MultiWAN Configuration

WisDM reports the current status of Internet access and allows you to remotely configure each of the IoT gateway WAN interfaces (Ethernet, Wi-Fi, Cellular) and set priorities for them, enabling the gateway to automatically switch between interfaces if any connectivity issue is detected.

User Role Management User Role Management

Whether large or small, organizations will have different users with diverse tasks and accompanying authority to interact with systems. WisDM provides a multi-tiered user and permission management system, ensuring that even the most demanding organizations like service providers can manage access and visibility for their administration teams and customers.

An Affordable Solution for IoT Device Management

WisDM is Free for Small Deployments

Real-time IoT Network Monitoring

Community

For teams getting started with RAK gateways.

Account and support

Organizations

1

Gateways

up to 3

Support

Basic Support

Features

Built-in server management

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Packet capture

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E-mail notifications

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SSH tunnels

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Monitoring the RAK external battery system

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Free

You don't need a credit card to start with our Community plan. You'll see the dashboard on choosing Community.

Create Account
Real-time IoT Network Monitoring

Standard

For teams managing and deploying a limited number of gateways.

Account and support

Organizations

1

Gateways

up to 10

Support

Priority support

Features

Built-in server management

check

Packet capture

check

E-mail notifications

check

SSH tunnels

check

Monitoring the RAK external battery system

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US$13.99 /month

(US$167.88 billed annually)

For registered businesses only (business name, address and VAT ID is a must).

Create Account
Real-time IoT Network Monitoring

Professional

For teams managing and deploying loT devices at scale.

Account and support

Organizations

1

Gateways

up to 50

Support

Priority support

Features

Built-in server management

check

Packet capture

check

E-mail notifications

check

SSH tunnels

check

Monitoring the RAK external battery system

check

US$67.99 /month

(US$815.88 billed annually)

For registered businesses only (business name, address and VAT ID is a must).

Create Account
Real-time IoT Network Monitoring

Enterprise

For teams managing and deploying varying enterprise-level loT fleets.

Account and support

Organizations

1

Gateways

up to 100

Support

Priority support

Features

Built-in server management

check

Packet capture

check

E-mail notifications

check

SSH tunnels

check

Monitoring the RAK external battery system

check

US$129.99 /month

(US$1559.88 billed annually)

For registered businesses only (business name, address and VAT ID is a must).

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Besides a robust set of self-service remote IoT device management tools, WisDM gives your organization easy access to the RAK wireless support services.

Our skilled engineers are ready to consult and troubleshoot any issues by your request by remotely accessing your deployments.

Sign Up to Start
Using WisDM Today

It’s totally free to get started with WisDM for your first three devices. Use your existing RAK ID account—our single sign-on authentication system—or register a new one and set up WisDM immediately.

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