WisToolBox Terms of Service

You may contact us via email at [email protected] or our mailing address below.

RAKwireless Technology Limited

Room 1002 10/F, Easey Commercial Building 253-261 Hennessy RD Wan Chai, Hong Kong

1. The Applications allow you to configure and update the IoT devices, such as, for instance, RAKwireless IoT devices (the “Devices”), as well as provide certain other functionalities as may be updated from time to time.
2. By agreeing to these Terms, you represent that you are at least the age of majority in the jurisdiction where you reside.
3. We reserve the right to terminate the access to the Applications to anyone for any reason at any time.
4. You either the owner of or you are duly authorised to connect and use the Devices within the Applications
5. Because the Devices communicate with the Applications by transmitting information wirelessly and over the internet, the availability of the Applications and related functionality are subject to certain limitations. You agree that the Applications are subject to limitations and restrictions outside our control, which include such things as wireless network capabilities, Internet availability, environmental conditions (such as buildings, weather, geography, and topography), atmospheric conditions, mobile device and operating system limitations, and other factors associated with the use of the Internet or with satellites and satellite data. We may limit the Applications’ availability at any time, in whole or in part, to any person, geographic area or jurisdiction that we choose.
6. You must use the Applications and Devices responsibly. You are solely responsible for using the Applications and Devices in accordance with these Terms and requirements of the applicable legislation. The Applications are provided to you as a convenience and are not a substitute for safe, responsible use of your Devices. You should not rely on the Applications (including any error notifications) as a means to prevent accidents, damage, fire, or other hazards. It is your responsibility to operate your Devices safely and to maintain your Devices in good working order and in compliance with the applicable recommendations and guidelines. Failure to do so may result in damage to your Devices, property damage, bodily harm, and/or serious injury or death.

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Applications:

1. for any unlawful purpose;
2. to solicit others to perform or participate in any unlawful acts;
3. to violate any applicable regulations, rules, laws, or ordinances;
4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
6. to submit false or misleading information;
7. to upload or transmit viruses or any other type of malicious code that willor may be used in any way that will affect the functionality or operation ofthe Applications or of any related application, website, software, or the Internet;
8. to spam, phish, pharm, pretext, spider, crawl, or scrape;
9. for any obscene or immoral purpose; or
10. to interfere with or circumvent the security features of the Applications or any related software.

Furthermore, you shall not:

1. violate these Terms;
2. gain or attempt to gain unauthorised access to the Devices or their firmware or software, including by reverse engineering firmware or installing firmware; c. reproduce, duplicate, copy, sell, or resell any portion of the Applications without our express written permission;
3. download or use the Applications for any illegal or unauthorised purpose nor may you, in the use of the Applications, violate any laws in any applicable jurisdiction;
4. modify or copy the Applications without our prior consent or if it is allowed under the applicable law;
5. transmit any worms or viruses or any code of a destructive nature;
6. attempt to decompile or reverse engineer any software related to the Applications;
7. collect or attempt to collect information about users of the Applications;
8. interfere with or disrupt the operation of the Applications or the servers or networks used in connection with the Applications, including by hacking or defacing any portion of the Applications or violating any requirement, procedure, or policy of such servers or networks;
9. restrict or inhibit any other person from using the Applications;
10. impersonate any person, business, entity or IP address;
11. systematically download and store Applications content or alter, damage, or delete any content provided by us;
12. use any robot, spider, Applications search/retrieval tool or other manual or automatic device to retrieve, index,scrape,data mine or otherwise gather Application content, or 3 reproduce or circumvent the navigational structure or presentation of the Applications, without our express prior written consent;
13. remove any copyright or other proprietary notations from the Applications. We reserve the right to terminate your use of the Applications for violating any of the prohibited uses.

You represent and warrant to us that:

1. you are not subject to any sanctions administered or enforced by any country, government or international authority, are not designated on any list of prohibited or restricted persons nor are you resident or established (in the case of a corporate entity) in a country or territory that is subject to a country-wide or territory-wide sanction imposed by any country or government or international authority;
2. if you are acting for or on behalf of an entity, such entity is duly incorporated, registered, validly existing and in good standing under the applicable laws of the jurisdiction in which the entity is established, and in each jurisdiction where it conducts business;
3. downloading and/or using the Applications is not unlawful or prohibited under the laws of your jurisdiction or under the laws of any other jurisdiction to which you may be subject, and your download and use of the Applications shall be in full compliance with applicable laws;
4. you shall not make any decisions based solely on the information available on the Applications, or data and materials otherwise made available by us, and shall conduct your own substantial research and analysis before making any decision;
5. your use of information or materials made available within the Applications, or otherwise communicated by us, shall be at your own risk, and that nothing contained within the Applications shall be deemed a guarantee or promise that such information is true or correct, that you will receive any profit or benefit, or that any action carried out via the Application will be beneficial or suitable for you;
6. all of the above representations and warranties are true, complete, accurate, and non-misleading.

1. We hereby give you the permission (limited, personal, royalty-free, revocable, non-exclusive license without the right to sub-license) to install and use the Applications, including any functionality available therein, for the intended purposes and subject to limitations prescribed herein. This license shall automatically terminate if (i) these Terms are terminated or (ii) you violate any of the terms hereof.
2. The license granted hereunder does not provide you with the right to use the Applications and related software in any way as a human-readable code (source code). You shall not be permitted to make any copies of the Applications and related software or documentation for the purpose other than to back up the information generated while using the Applications.

1. These Terms do not apply to the Devices connected to the Applications and any use of the Devices shall be subject to the other applicable terms, if any.
2. You are solely responsible for securing your Devices and ensuring their functionality and workability.
3. You are solely responsible for your Devices and their compatibility with the Applications. We will make commercially reasonable efforts to provide you with the information regarding the Devices compatible with the Applications. You shall not use the incompatible Devices in connection with the Applications.
4. You are solely responsible for the configuration of the Devices. In no case shall we be responsible or liable in connection with the configurations you or any third party set within the Applications.
5. We shall not be responsible for or held liable in connection with any operations carried out by you, any other user or group of users through or with the use of the Devices configured with the Applications. We shall not be acting as an intermediary with respect to any action or inaction of the Devices nor shall we be responsible for ensuring that any action or inaction of the Devices configured with the Applications is actually completed or performed.
6. The Applications may contain the functionality related to the Devices’ firmware update (the “Firmware Update Functionality”). The use of the Firmware Update Functionality is at your own risk, therefore, you are solely responsible for ensuring that the Firmware Update Functionality is suitable for you and we shall not be liable for or in relation to your use of the Firmware Update Functionality.

1. We may from time to time and without prior notice make certain updates, improvements, or modifications to the Applications, including, but not limited to, updates to the software, infrastructure, security protocols, technical configurations, functionality, financial structure, or service features, and we shall not be in any case held liable with respect to any such updates. Furthermore, we reserve the right to make the access to the Applications restricted to certain limited categories of persons, for instance persons who paid the applicable subscription or license fee.
2. You hereby affirm and acknowledge that occasionally the Applications may be unavailable or their operation may be interrupted. In addition, the Applications may be removed from respective web-stores by the competent web-stores operators. You hereby accept and assume such risks in full and further acknowledge that we shall not be liable in this regard.
3. We do not warrant or guarantee that the Applications will operate and/or be available at all times without disruption or interruption. The Applications may be inaccessible or inoperable from time to time for any reason, including, for example, equipment malfunctions, maintenance procedures or repairs, updates, force majeure circumstances, disruptions, sophisticated hacker or malware attacks, and temporary or permanent unavailability of the underlying software/hardware infrastructure, and/or unavailability of respective Third-Party Solutions, as defined below, or services of external partners. Accordingly, the access to or use of the Applications may be prevented or limited without notice and we shall not be liable in this regard.
4. We may, at our sole and absolute discretion, at any time and without prior notice and liability terminate or discontinue the Applications or any of their components.

1. We may provide you with access to or the Application may be connected or interact with certain third-party solutions over which we neither monitor nor have material control nor input (the “Third-Party Solutions”).
2. You acknowledge and agree that the Third-Party Solutions are provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of the Third-Party Solutions notwithstanding that they are integrated or related to the Applications.
3. Any use by you of the Third-Party Solutions is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

1. We may offer certain technical support features within the Applications, which may include chat with and/or assistance from a technical support consultant. If such features are offered and you choose to use them, you hereby agree that: (i) any such technical support shall be provided in our sole discretion without any guarantee or warranty of any kind; (ii) it is solely your responsibility to maintain a backup of all your existing data, software, and programs before receiving any technical support; (iii) we do not make any warranties that the technical support will be complete, successful, or suitable for you.
2. In the course of providing the technical support, we may determine that the technical issue is beyond the scope of the technical support, in which case we will notify you.
3. We reserve the right to refuse, suspend, or terminate any of the technical support in our sole discretion.

1. The content available within the Applications, including but not limited to logo, graphics, text, photographs, illustrations, software, design are our intellectual property or intellectual property of respective rights holders, and is protected by applicable laws.
2. You acknowledge and agree that such content may contain valuable trade secrets and other proprietary information which belongs to us or our suppliers. You hereby agree to keep such trade and proprietary information confidential.
3. Neither these Terms nor the Applications grant you any right, title, or interest in and to our or third-party intellectual property.

1. Occasionally there may be information within the Applications that contains typographical errors, inaccuracies, or omissions that may relate to Device descriptions. We reserve the right (but are not obliged) to correct any errors, inaccuracies, or omissions, and to change or update information if any information within the Applications is inaccurate at any time without prior notice (including after you have submitted your order).
2. We undertake no obligation to update, amend, or clarify information within the Applications except as required by law.

1. We do not guarantee, represent or warrant that your use of the Applications will be uninterrupted, timely, secure, or error-free.
2. We do not warrant that the results that may be obtained from the use of the Applications will be accurate or reliable.
3. You agree that from time to time we may remove the Applications or their availability for indefinite periods of time or cancel the Applications at any time, without notice to you.
4. You expressly agree that your use of, or inability to use, the Applications is at your sole risk. The Applications are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

1. In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors (the “RAK Parties”) be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Applications, or for any other claim related in any way to your use of the Applications, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Applications, even if advised of their possibility.
2. To the maximum extent permitted under the applicable law, in no event shall the aggregate liability of RAK Parties to you for all damages and losses whatsoever arising out of or in connection with these Terms, their undue performance or violation, use or inability to use the Applications exceed US $1,000 (one thousand U.S. dollars).

1. The obligations and liabilities incurred prior to the termination date shall survive the termination hereof.
2. If in our sole judgment you fail, or we suspect that you have failed, tocomply with any term or provision of these Terms, we may terminate these Terms and/or accordingly may deny you access to the Applications (or any part thereof) at any time with or without notice.
3. These Terms commence once you agreed to be bound hereby, as described in these Terms, and terminate when you uninstall the Applications.

1. These Terms shall be governed by the laws of the People’s Republic of China, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
2. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the competent courts of the People’s Republic of China.
3. Any dispute arising out of or related to these Terms is personal to you and us and will be resolved solely through individual proceedings and will not be brought as a class action or any other type of representative proceeding in any circumstances. There will be no class or other type or representative action, whether within or outside of the court proceedings where an individual attempts to resolve a dispute as a representative of another individual or group of individuals.

1. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
2. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
3. These Terms and any policies or operating rules posted by us within the Applications constitutes the entire agreement and understanding between you and us and govern your use of the Applications, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms).
4. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.